Repair tickets
Open a ticket when a device comes in. The board shows the customer, the device, the problem, the status, and the price. Call, payment, and email are on the card.
OG Wireless Plus
Repair · Microsoldering · Gen Mobile
Shop software
Repair tickets, counter sales, and the books in one system.
OG Wireless Plus uses OG Shop at the counter. It tracks each repair, sells parts and plans, keeps a record for every phone, and totals the month. It runs in the browser on the shop computers.
Counter sales
Look up a part or a prepaid plan and add it to the cart. The sale shows quantity, tax, and the total before it is completed. Stock on hand updates with the sale.
Phone inventory
Each phone is its own record: IMEI, storage, color, condition, cost, and sell price. In-stock and reserved handsets stay separate from parts.
Books
Choose the month and run the report. Revenue, profit, margin, sales tax, and transaction count come from repairs, phone sales, plan activations, and counter sales. The same view prints to PDF.
Screens from the staff app. The names, phones, and totals on this page are samples.
What each plan includes
Repair covers the counter. Shop adds phones, shipping, purchasing, and finances. Pro adds buy-ins, claims, listings, mail-in repairs, reviews, and 3D printing quotes.
Repair
Included
- Daily sales
- Tickets
- New repair intake
- Schedule
- Estimates
- Inventory and products
- Stock count
- Customers
- Customer orders
- Counter sales
- Parts returns and refunds
- IMEI and serial check
- Time clock
- Backup
- Users and permissions
Shop
Everything in Repair, plus
- Phones and prepaid plans
- Shipping labels
- Purchase orders
- Invoices
- Parts orders
- Finances and expenses
- Staff payroll
- Cash out
- CSV import
Pro
Everything in Shop, plus
- Buy-ins
- Claims
- eBay listings
- Website for-sale listings
- Mail-in repairs
- Google reviews
- 3D printing quotes
Plans
Yearly billing is two months free. Each extra computer is $10. Call or text and we set up a license key for your shop. Monday–Friday 10:00 AM–6:00 PM, Saturday 10:00 AM–4:00 PM.
Repair
$49/month
$499 per year · save $89 · 1 computer
Tickets, intake, estimates, inventory, POS, time clock
Call 318-417-8159Shop
$89/month
$899 per year · save $169 · 2 computers
Repair + phones/plans, shipping, POs, invoices, finances
Call 318-417-8159Pro
$129/month
$1,290 per year · save $258 · 5 computers
Shop + eBay, website sale, mail-in, reviews, 3D print, claims
Call 318-417-8159These plans do not include tools we use only in our own shop. A license turns on the modules in the plan you buy.
Questions
Where does it run?
In the browser on the shop computers. There is no separate app to install for the counter.
How do I get a license?
Call or text 318-417-8159. We set up a license key for your shop. Hours are Monday–Friday 10:00 AM–6:00 PM and Saturday 10:00 AM–4:00 PM. Sunday is closed.
Which plan should a small shop start with?
Repair is $49 a month and covers tickets, intake, inventory, counter sales, and the time clock on 1 computer. Shop adds phones, shipping, purchasing, and the books. Pro adds buy-ins, claims, listings, mail-in, reviews, and 3D printing quotes.
What does yearly billing save?
Repair saves $89 a year. Shop saves $169 a year. Pro saves $258 a year. Yearly is about two months free versus paying monthly. Each extra computer is $10.
What is not included?
These plans do not include tools we use only in our own shop. A license turns on the modules listed for the plan you buy.